We’re Bayawifi, and we care about your privacy as much as we care about fast Wi-Fi in Geluksdal. This policy explains what info we collect, why we need it, and how we protect it. It’s short and sweet – here’s the deal:
- What We Collect
When you sign up or contact us, we grab some basics: your full name, phone number, email, and address (like 1499 Les Meth Curve X1, Brakpan, Geluksdal 1550 if you share it). We might also note your plan (e.g., The Streamer at R350) and payment details to keep things running smooth. - Why We Need It
We use your info to:- Set up and manage your Wi-Fi service.
- Send invoices (out on the 20th, due by the 7th).
- Reply to your emails or calls (like when you ask about insurance).
- Let you know if service gets suspended or if we’re picking up equipment after cancellation.
- How We Protect It
Your details stay with us – we don’t sell them or share them with randoms. We store them securely and only our small team of 4 (plus trusted remote support) can access what’s needed to help you. If you opt for our R25 insurance, we’ll note that too, but it’s all locked down tight. - Sharing (Only When Needed)
We might share your info with payment processors to handle invoices or with tech partners if we’re fixing gear – but only the bare minimum, and they’re bound to keep it private too. No spam, no nonsense. - Your Rights
Want to see, update, or delete your info? Just ask us at bayasethembaprojects@gmail.com or 0625953209. We’ll sort it out fast unless we need it for legal reasons (like proof of payment). - How Long We Keep It
We hold onto your details while you’re a client. If you cancel or go inactive for 2 months (our auto-cancel rule), we’ll keep it for a bit longer (like a year) for records, then ditch it unless the law says otherwise. - Cookies & Website Stuff
Our site might use basic cookies to make it work better (like remembering your form entries). Nothing fancy – we’re not tracking you across the web. - Changes to This Policy
If we update this, we’ll email you or pop a note on the site. Keep using our service, and you’re good with the changes. - Get in Touch
Questions? Reach out at 0625953209 or info@bayawifi.net. We’re here to help, always.
